What happens to your clothes when you bring them to us?
Who handles them and how do they make them look renewed and refreshed? Your clothes are in the best care when they’re with us! Our professional garment handlers are trained to remove stains, solve problems, press out wrinkles, and make your clothes look the best they can.
The process starts at the counter when you drop off your cleaning. This is the best time to let us know about any stains that may require extra attention, or to identify any other potential problems. That way we can be sure our garment experts will be able to give your clothes any extra care needed.
We identify your garments with a tag system, then sort them by type, fabric content, color, and cleaning method. Some garments may need to be laundered, hand washed, or wetcleaned. Other specialty items such as leathers or furs require special care. Some garments may require some stain removal efforts before we clean them, and others may not. It all depends on each individual piece.
Drycleaning cleans clothing without the use of water, it’s true, but liquids are involved. Drycleaning solvent is the primary cleaning force in the process, using a fluid that cuts through grease and oily stains but does not harm most fabrics. Special drycleaning detergents are added by a controlled system. Precision is of the essence to ensure properly cleaned clothing.
Wetcleaning resembles the home washing process because it uses water as the main cleaning agent, but that’s where the similarities end. Wetcleaning uses highly specialized equipment and detergents to clean clothing, giving them a renewed and refreshed appearance.
After cleaning we check your clothes for any remaining stains that may not have come out in the regular cleaning process. This is called spotting or stain removal. Any lingering stains are removed as best as possible using the appropriate products. These items are then re-cleaned before we give them back to you.